Frequently Asked Questions

A: The Terms and Conditions of Arabica Bazaar outline the rules and regulations governing our website and services. It Covers aspects such as user responsibilities, intellectual property rights, and dispute resolution. By using our website, you agree to abide by these terms. Read more

A: Arabica Bazaar stands out in the online retail space for several compelling reasons. Firstly, Arabica Bazaar is committed to helping you find the perfect purchase for every taste and occasion. Our diverse range ensures that you can shop for everything you need in one place, making us your ultimate one-stop shop. Secondly, quality is at the forefront of everything we do. We thoroughly check the quality of our goods, collaborating exclusively with dependable suppliers to ensure that you only receive the best quality products. Finally, we believe in providing exceptional customer service. From the moment you land on our website to the delivery of your purchase, Arabica Bazaar is dedicated to offering a seamless and satisfying shopping experience. Shop with us to enjoy a curated selection of high-quality products, backed by unparalleled customer support.

A: Welcome to Arabica Bazaar, your one-stop shop for everything you need, delivered right to your door! Creating an account with us is super easy and ensures a seamless shopping experience. First, head to our website and click on the "Log In" button at the top-right corner of the page. From there, you'll be prompted to sign up. You have the option to sign up quickly using Google, Facebook, or you can use another email account to create your unique Arabica Bazaar profile. Just follow the simple steps and you'll be all set to start shopping and enjoy exclusive member benefits! Happy shopping!

A: At Arabica Bazaar, we're all about delivering convenience and value right to your doorstep! To enjoy free delivery from our extensive online shop, there is a minimum order requirement of just $60. This means you can easily stock up on all your favorite items and have them delivered straight to your home without any additional shipping costs. Happy shopping! 🎉

A: At Arabica Bazaar, we strive to provide a seamless and enjoyable shopping experience for our customers. Here are the key terms and conditions you should be aware of: 1. Acceptance of Terms: By accessing and using the Arabica Bazaar website, you agree to comply with and be bound by these terms and conditions. 2. Product Listings and Pricing: While we strive to ensure the accuracy of product descriptions and prices, errors may occur. In the event of a discrepancy, we reserve the right to correct any errors and update product information accordingly. 3. Order Processing and Payment: Orders are processed once payment is confirmed. We accept multiple forms of payment, including credit/debit cards and PayPal. Payment must be made in full before the order is dispatched. 4. Shipping and Delivery: We offer various shipping options to suit your needs. Estimated delivery times are provided at checkout. While we aim to deliver within these timeframes, delays may occur due to unforeseen circumstances. 5. Returns and Refunds: If you are not satisfied with your purchase, you may return the item(s) within 15 days of receipt for a full refund or exchange, provided the items are in their original condition. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect. 6. Privacy Policy: We are committed to protecting your privacy. Personal information collected during the ordering process will be used solely to fulfil your order and provide a personalized shopping experience. For more details, please review our Privacy Policy. 7. Intellectual Property: All content on the Arabica Bazaar website, including text, images, and logos, is the property of Arabica Bazaar and is protected by copyright laws. Unauthorized use of any content without permission is prohibited. 8. Limitation of Liability: Arabica Bazaar will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. For a comprehensive understanding of all terms and conditions, we recommend reviewing the full Terms and Conditions document available on our website. Your use of our services constitutes acceptance of these terms. If you have any questions or need further clarification, please do not hesitate to contact our customer service team. Read More

A: To sign up for an account on Arabica Bazaar, follow these simple steps: 1. Visit the Arabica Bazaar website by navigating to www.arabicabazaar.com. 2. Click on the "Sign Up" or "Create Account" button, usually located at the top right corner of the homepage. 3. You will be redirected to the registration page where you need to fill in your details such as your name, email address, and a secure password. 4. Optionally, you can also sign up using your social media accounts like Facebook or Google for a quicker registration process. 5. Once all the required fields are filled, click on the "Register" or "Sign Up" button to submit your information. 6. You will receive a confirmation email to the address you provided. Open the email and click on the verification link to activate your account. 7. Once your account is activated, you can log in using your email and password and start shopping for all your needs right from the comfort of your home. If you encounter any problems or have any questions during the sign-up process, feel free to contact our customer service at info@arabicabazaar.com or WhatsApp +966549700053 for assistance. Welcome to Arabica Bazaar, your one-stop shop for everything you desire delivered right to your door!

A: For any inquiries or assistance, you can easily contact Arabica Bazaar's Customer Service by emailing us at info@arabicabazaar.com. Alternatively, you can reach out to us via WhatsApp at +966549700053. Our dedicated team is here to help you with any questions or concerns you might have about our products or services.

A: Yes, Arabica Bazaar is committed to selling only legal products that meet all regulatory and safety standards. We take great care to ensure that our offerings comply with all applicable laws and regulations, giving our customers peace of mind when shopping with us. Arabica Bazaar strives to provide a trustworthy and reliable shopping experience, delivering everything you need right to your door with the assurance of quality and legality.

A: At Arabica Bazaar, we value customer satisfaction. Our Refund and Return Policy allows you to return products within a specified period for a refund or exchange. We strive to make the process smooth and convenient for our customers. Read more

A: At Arabica Bazaar, we understand that sometimes a purchase may not meet your expectations. You have 15 days from the delivery date of the order. To return an item for a full refund. Refunds will be processed within 5 to 30 business days after receiving and inspecting the return. Once a refund is approved, please allow 5 to 30 business days for processing. The exact time frame may vary based on your bank or payment provider. Please ensure that the item is in its original condition, unused, and with all original packaging and tags intact. Also please note that if the item was bought as part of a bundle/offer, all items included as part of such bundle/offer must be returned together in the same condition. To initiate a return, simply visit our Returns Center on our website and follow the step-by-step instructions. If you have any questions or require further assistance, our customer service team is here to help. We strive to make returns as seamless as possible to ensure your satisfaction. “Kindly, do not forget to include the Original Receipt and Order Confirmation”

A: Yes, at Arabica Bazaar, we understand that sometimes you might prefer to exchange an item rather than get a refund. To initiate an exchange, simply contact our customer service within 30 days of receiving your order. Please ensure the item is unused, in its original packaging, and accompanied by the receipt. Our team will guide you through the process, helping you select a different size, color, or alternative product from our extensive catalog. We aim to make the exchange process as seamless as possible, ensuring you receive exactly what you need, delivered right to your door. Please note that Final Sale items cannot be returned or exchanged.

A: If you receive a damaged item, please contact our customer service at info@arabicabazaar.com within 7 days of receiving your order. We offer refunds or replacement options for items that arrive damaged. To process the claim efficiently, customers should provide photographic evidence of the damage within 7 days of receipt. Once we receive the necessary information, our team will guide you through the return and replacement process.

A: At Arabica Bazaar, we strive to make your shopping experience as seamless as possible! However, if you need to return an item, please be aware that shipping costs are non-refundable. This means that if you decide to return a product, you will be responsible for the return shipping fees. Additionally, the shipping fees incurred during your original transaction will not be reimbursed. We recommend using a trackable shipping service for returns to ensure your item reaches us safely. Thank you for understanding and happy shopping at Arabica Bazaar!

A: At Arabica Bazaar, we strive to provide efficient and reliable shipping services. Our Shipping Policy outlines our shipping methods, delivery times, and any applicable shipping fees. We aim to ensure your orders arrive on time and in excellent condition. Read more

A: At Arabica Bazaar, we offer a range of shipping options to cater to your needs. Our standard shipping typically takes 3 to 10 business days. We carefully package and expedite your orders to ensure they arrive at your doorstep in a timely manner. For customers requiring faster delivery, we also offer express shipping options, the details of which can be found during the checkout process. Should you have any specific delivery requirements or questions, our customer service team is always ready to assist you.

A: Yes, Arabica Bazaar proudly offers international shipping, ensuring that our diverse range of products can reach customers worldwide. Delivery times, however, vary depending on the destination and customs processes. Typically, our Standard International shipping takes between 2 to 4 weeks. It's important to note that due to restrictions imposed by logistics companies, we are currently unable to ship perfumes and fragrances internationally; these products are only available for the local market. We strive to deliver your desired items as promptly as possible, bringing the best of our online shop right to your door.

A: At Arabica Bazaar, we offer free shipping on most of our products within the United States and Europe, ensuring you get exceptional value without any extra cost. However, please note that our Date Fruits products are an exception to this policy, carrying a shipping fee of $65 due to their unique handling and shipping requirements. Additionally, because of logistics companies' restrictions, we can only ship perfumes and fragrances within the local market. These measures allow us to maintain high standards of product quality and timely delivery. We strive to make your shopping experience as seamless and rewarding as possible!

A: Yes, you can track your order once it has been shipped from Arabica Bazaar. As soon as your order is dispatched, we will send you a shipping confirmation email that includes a tracking number and a link to the courier's tracking page. Simply follow the link and enter the provided tracking number to monitor the status and location of your package. If you encounter any issues or have further questions, our customer service team is always available to assist you. Ensuring that our customers have a seamless and transparent shopping experience is our top priority at Arabica Bazaar.

A: Yes, Arabica Bazaar currently offers international shipping to a wide range of countries. Our delivery zones include the GCC (Gulf Cooperation Council) countries, the United States, Europe, and specific Middle Eastern and African countries such as Jordan and Egypt. At Arabica Bazaar, we strive to bring everything you need straight to your doorstep, no matter where you are within these regions. Please note that shipping times and costs may vary based on your location. For more detailed information, you can visit our shipping policy page on our website.

A: Yes, a signature is required upon delivery of packages from Arabica Bazaar. We want to ensure that your order arrives safely and directly into your hands. This also helps us confirm that you receive your desired items in perfect condition. So, please make sure someone is available to sign for your delivery when it arrives. Happy shopping!

A: At Arabica Bazaar, we understand that sometimes you may need to update your shipment address after placing an order. If this situation arises, please get in touch with our Customer Service team immediately. You can reach us via email at info@arabicabazaar.com or through WhatsApp at +966549700053. Please note that while we will do our best to accommodate your request, changes cannot be guaranteed once an order is processed for shipment. Thus, it’s crucial to contact us as soon as possible to increase the likelihood of a successful address change.

A: At Arabica Bazaar, we take your privacy seriously and are dedicated to safeguarding your personal information. Our Privacy Policy ensures that any information you provide, such as your name, address, and payment details, is securely stored and only used to process your orders and improve your shopping experience. We do not sell or share your data with third parties without your explicit consent. Regarding our Cookies Policy, Arabica Bazaar uses cookies to enhance your browsing experience. These small text files help us remember your preferences, track your shopping cart, and analyze site traffic, enabling us to offer you a smoother and more personalized online shopping experience. Rest assured, the information collected by cookies is completely anonymous and used solely to improve our services. We're enthusiastic about providing you with the best online shopping experience, and our policies reflect our commitment to your privacy and satisfaction. For more detailed information, please visit our Privacy and Cookies Policies pages on our website. Read More

A: At Arabica Bazaar, we utilize cookies to create a more personalized and convenient shopping experience for our customers. Cookies serve as a useful feature that helps our website recognize you when you return. For instance, if you personalize pages on our website or create an account, a cookie stores this specific information. On subsequent visits, this allows us to recall your preferences and any customizations you've made, saving you time and providing a seamless navigation experience. By remembering your previous interactions and account settings, cookies help ensure that your shopping experience is as smooth and enjoyable as possible.